Last Updated: January 15, 2025
This Privacy Policy ("Policy") describes how AI Combo ("we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you access or use our AI-powered platform ("Service"). By using our Service, you consent to the data practices described in this Policy.
1. Information We Collect
1.1 Personal Information
- •Contact Information: Email address, name, and other identifiers when you create an account or contact us.
- •Authentication Data: Credentials for third-party login providers (Google, GitHub, etc.).
- •Billing Information: Payment details processed by our third-party payment processors (transaction records, subscription status).
1.2 Usage Data
- •Service Interactions: Prompts, responses, model usage, token consumption, and feature usage patterns.
- •Technical Information: IP address, browser type, operating system, device identifiers, and network information.
- •Cookies and Tracking: We use cookies and similar technologies to enhance user experience and analyze service performance.
2. How We Use Your Information
We process your information for the following purposes:
- •To provide, maintain, and improve our Service, including developing new features and functionality.
- •To process transactions, verify user identity, and manage user accounts.
- •To monitor and analyze usage patterns and trends to enhance user experience.
- •To detect, prevent, and address technical issues, security risks, or fraudulent activities.
- •To comply with legal obligations and enforce our Terms of Service.
3. Data Sharing and Disclosure
We may share your information with:
- •Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer support.
- •Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- •Legal Requirements: When required by law, court order, or governmental regulations.
- •Protection of Rights: To investigate potential violations of our policies, or to protect against harm to our rights, property, or safety.
4. Data Security
We implement comprehensive security measures including:
- •End-to-end encryption for data in transit using TLS 1.2+ protocols.
- •Enterprise-grade AES-256 encryption for data at rest.
- •Strict access controls and authentication mechanisms.
- •Regular security audits and vulnerability assessments.
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- •Access: Request a copy of your personal data in a structured, machine-readable format.
- •Rectification: Request correction of inaccurate or incomplete personal data.
- •Erasure: Request deletion of your personal data under certain circumstances.
- •Restriction: Request restriction of processing of your personal data.
- •Objection: Object to processing of your personal data for direct marketing or other purposes.
- •Data Portability: Request transfer of your data to another service provider where technically feasible.
To exercise these rights, please contact us at privacy@aicombo.org. We may need to verify your identity before processing your request.
6. Data Retention
We retain your personal data only for as long as necessary to:
- •Provide you with the services you have requested.
- •Comply with our legal obligations (e.g., tax, accounting, or legal requirements).
- •Resolve disputes and enforce our agreements.
When we no longer need to process your personal data, we will either delete or anonymize it in a secure manner.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after we post any modifications constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@aicombo.org
Attn: Privacy Officer
